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Software, AI Automation & Digital Transformation

Custom software and AI automation, built around your business.

ETD Digital Global Sdn Bhd designs and builds custom software systems, web platforms, mobile applications, workflow automation, and intelligent business tools for organisations that need practical digital infrastructure.

Project Experience

Selected project experience in energy, infrastructure, manufacturing and public-sector environments.

01 Corporate information
02 Company background
03 Integration planning
04 Capabilities and services
05 Industry coverage
06 Project experience
07 Delivery process
08 Support and contact

Young software company, enterprise-aware delivery mindset.

We plan the workflow, build the software and support the handover. Scope, integrations, permissions and acceptance checks are agreed before implementation.

We start with one useful workflow and agree how your team will test, operate and maintain it.

Software delivery

Custom platforms, internal systems, mobile apps, portals, and e-commerce systems built around real operational workflows.

AI and automation

Workflow automation, AI assistants, reporting automation, lead handling, document processing, and repetitive-task reduction.

Project experience

Experience across business operations, with project details shared only where publication is permitted.

A practical timeline for corporate and tender readers.

2019

Software delivery experience began

ETD founder-level software and website project experience began through small digital systems, business websites, and custom workflow solutions.

2023

ETD Digital Enterprise started in Sarawak

ETD Digital Enterprise formalised early operations in Sarawak, focusing on practical software solutions for SMEs and local organisations.

2025

Expansion to Kuala Lumpur / Selangor

ETD expanded its operating base toward Kuala Lumpur and Selangor to serve a broader Malaysian market and larger corporate opportunities.

2026

ETD Digital Global Sdn Bhd incorporated

ETD Digital Global Sdn Bhd was incorporated to support more formal corporate, tender, and enterprise engagements.

Digital systems, automation, and integration-ready software.

Business Need Manual workflows, scattered data, slow reporting
ETD Build Layer Software systems, AI automation, portals, mobile apps
Operating Result Management visibility, faster execution, maintainable systems

Custom Software Systems

  • Internal management systems
  • ERP-lite and workflow platforms
  • Inventory and operation systems
  • Approval and reporting dashboards

AI Automation

  • AI customer support assistants
  • Lead qualification workflows
  • Document and report automation
  • Repetitive task automation

Web Platforms

  • Corporate websites and portals
  • Custom web applications
  • CMS and content platforms
  • SEO-ready business websites

Mobile Applications

  • iOS and Android applications
  • Booking and customer apps
  • Field-operation tools
  • Staff and workforce apps

E-Commerce & Digital Sales

  • Online stores and catalogues
  • Payment gateway integration
  • Order and inventory workflows
  • Customer account systems

Integration & Support

  • API integration
  • Operational dashboards
  • System support and maintenance
  • Training and post-launch improvements

Connect your business software.

Operational dashboards and reporting portals

Data capture and workflow automation around existing systems

API layers connecting business platforms and third-party tools

Visitor, access, monitoring, or operational data interfaces where required

Digital forms, approvals, alerts, and management visibility tools

Built for practical Malaysian business environments.

Small and medium enterprisesCorporate and professional servicesConstruction and project operationsRetail and e-commerceFood and beverageHealthcare and clinicsEducation and trainingLogistics and field operationsIndustrial and infrastructure environmentsGovernment-linked and public-sector facilities

Selected project experience.

Selected project experience across energy, infrastructure, manufacturing, education, hospitality and business operations.

Sarawak Shell Berhad
Sabah Shell Petroleum
Shell SMDS Malaysia
Bintulu Port Holdings
Bintulu Port Authority
Sarawak Energy
Western Digital
Celestica Malaysia
Hibiscus Petroleum
Samalaju Industrial Port
Universiti Malaysia Sarawak
Kuching Water Board
DBKU Kuching
Telekom Malaysia
OCIM / OCI TerraSus
Press Metal Bintulu
Oil & GasEnergyPort OperationsPublic / PortPower GenerationManufacturingEducationPublic UtilityPublic SectorTelecommunications

Logos represent team project experience. Direct ETD engagements are described individually where publication is permitted.

Clear delivery path from discovery to support.

01

Consultation

Understand the business goal, user workflow, current pain points, and required outcome.

02

Scope & Proposal

Define modules, timeline, delivery approach, assumptions, and commercial structure before development begins.

03

Design & Development

Build the system through practical milestones with UI, backend, integration, and data structure considered together.

04

Testing & Deployment

Validate core workflows, train users, deploy the solution, and support the organisation after launch.

05

Support & Improvement

Monthly support, bug fixes, hosting and monitoring, and change requests as the business grows.

Professional software delivery with enterprise context.

Modern software team

ETD focuses on practical digital systems that improve operations, reduce manual work, and support measurable business outcomes.

Practical integration planning

We establish the supported APIs, data owners and exception handling before connecting your systems.

Malaysian business context

Our systems are built with local workflows, payment methods, Bahasa Melayu support, and Malaysian operating realities in mind.

Long-term support mindset

We design systems for ownership, maintainability, documentation, training, and future enhancement after launch.

Let’s build a stronger digital operation.

ETD Digital Global Sdn Bhd [email protected] Call: +60 19-868 3003 · +60 17-719 9262 WhatsApp: +60 17-719 9262 www.etddigital.com 08-11, Millerz Square, 357, Jalan Klang Lama, 58000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur